الرسائل النصية والحملات
Cut no-shows in half with automated reminders — and bring back lapsed customers.
Two SMS systems in one: (1) automated booking reminders sent 24h and 2h before each appointment, and (2) one-off campaigns to segments of your customer list. We support multiple SMS gateways (Twilio, MessageBird, local Iranian/Vietnamese gateways) so you get the cheapest per-country rate.
Salons that turn on SMS reminders see no-shows drop from ~15% to under 5% within 30 days.
الخطوات
1. Connect a gateway
Settings → SMS → Provider. Pick Twilio (global), MessageBird (EU/AU), or one of the local gateways. Plug in your API key.
2. Configure reminders
Settings → Reminders. Toggle 24h-before and 2h-before. Customise the message in any of your salon's active languages.
3. Send a campaign
Marketing → Campaigns → New. Pick a segment (e.g. "haven't visited in 60 days"), write the message, choose send time. We'll throttle to stay under your gateway limits.
5. Email confirmations and reminders
Under Email notifications, "Email booking confirmation" and "Automated email reminder" go to every client with an email address, for online and desk bookings, alongside the SMS or WhatsApp message. No email setup is needed. The Email confirmation button on an appointment sends one on demand, even with the automatic switch off.
4. Track results
Each campaign shows delivery rate, click rate (if you included a link), bookings driven, and revenue attributed.