AI Assist · clinical documentation

Your AI assistant for clinical notes, not for your client's data.

Record the consultation, get a structured draft note in the seven sections your clinic already uses, edit it and sign it off. The audio never leaves ZibaDesk's infrastructure and only a de-identified transcript is used to write the draft.

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How it works

From a recorded session to a signed note in a few minutes, with a human in charge at every step.

1

Record with consent

Tick the consent box on the client's record after telling them the session is being recorded, then press Record. Sessions can run up to 45 minutes. Prefer not to record? Type or dictate the transcript instead.

2

Transcribed on our own infrastructure

The recording is transcribed by a speech model that ZibaDesk runs on Australian-hosted servers under our control. No audio is sent to any third-party AI service, and the recording is deleted as soon as the transcript exists.

3

Identifying details removed

Before anything is drafted, names, phone numbers, email addresses, dates of birth, street addresses and record identifiers are stripped from the transcript, so the drafting model only ever sees de-identified clinical content.

4

Draft, edit, sign off

A draft note comes back in seven sections. The practitioner edits it, accepts it onto the client record, and a supervisor or senior practitioner signs it off. Nothing is stored as a note until a person accepts it.

What you get

Built for the way aesthetic clinics, training clinics and treatment rooms actually document a session.

7

Seven structured sections

Presenting concerns, history and contraindications, treatment performed, settings and products, practitioner observations, aftercare given and follow-up. Anything not discussed is marked as such, never invented.

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Contraindications surfaced

Stated contraindications and safety concerns from the conversation are pulled into their own section so they are not buried in prose.

Edit before it counts

The draft is a starting point. The practitioner corrects, adds and removes before accepting, and the accepted note is what goes on the record.

Supervisor sign-off

Ideal for training clinics: a student drafts and accepts, the facilitator signs off. Both names and times are recorded on the note.

Type or dictate

No microphone, or a client who prefers not to be recorded? Dictate or type the session summary and the same drafting step turns it into a structured note.

Part of the client record

Session notes sit beside the medical history, questionnaire, treatment charts, consents and photos on the client record, and can be included in the client's record export.

Built for these businesses

Privacy and data handling

The audio stays with us

Recordings are stored in ZibaDesk's encrypted clinical store, transcribed on infrastructure we operate in Australia, and deleted once the transcript is produced. They are never sent to an external AI provider.

Only de-identified text is used for drafting

The drafting model receives a transcript with names, contact details, dates of birth, addresses and identifiers already removed. It is instructed never to guess or restore them, and the draft comes back with placeholders where they were.

Consent, audit and control

Recording requires the practitioner to confirm the client has agreed, using wording your clinic sets. Every start, accept and discard is written to the clinic's audit log. Clinics turn AI Assist on or off per business, and it is never on by default.

Not a diagnostic tool

AI Assist drafts documentation from what was said in the room. It does not diagnose, recommend treatments or replace the practitioner's own judgement, and a person must accept every note.

Frequently asked

How much does AI Assist cost?
AI Assist is an optional paid add-on, billed per location per month on top of your ZibaDesk subscription, with no per-note charges. It requires clinic mode, which is included in the Ultra plan.
Where is the client's voice recording processed?
Recordings are transcribed on servers ZibaDesk operates in Australia and are deleted after transcription. Only a de-identified transcript, with names and contact details removed, is used to produce the draft.
What does the draft note contain?
Seven sections: presenting concerns, history and contraindications, treatment performed, settings and products, practitioner observations, aftercare given and follow-up. Anything the session did not cover is marked as not discussed.
Can students use it in a training clinic?
Yes. A student practitioner can record, edit and accept the note, and the facilitator signs it off. The note shows who accepted it and who signed it, with times, which suits supervised practice.
What if we do not want to record clients?
Use the type-or-dictate option. The practitioner writes or dictates a short summary after the session and the same drafting step turns it into a structured note. No audio is involved.
Which languages does it work in?
Transcription and drafting are currently tuned for English-language consultations, with notes written in English. Typed summaries in other languages are drafted into English notes.

See also

Spend the session with the client, not the keyboard.

Try ZibaDesk free, switch on clinic mode and add AI Assist to any location as a paid monthly add-on. Cancel it any time.

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